Supports patient care delivery in Emergency department, admitting, switch board, and information desk areas. Greets visitors and patients in person. Communicates by telephone or video conferencing, upholding excellent customer service. Handles confidential information appropriately by protecting and disclosing information to only those authorized. Understands and follows

Supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, e

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans docum

Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Understands and follows all Switchboard departmental processes implemented Prioritizes by assessing and analyzing information to identif

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans docum

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans docum

Operates the communications systems within the hospital; to include the telephone system console, emergency communications equipment, paging system and physician registry system Communicates by telephone by connecting the patient to other services or taking appropriate information while upholding excellent customer service. Handles confidential information appropriately b

Supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, e

Greets all patients and visitors at the facility entrance Follows exceptional patient experience guidelines and expectations Look up patient appointments in Epic to ensure patient is escorted or directed to the appropriate location within the building Coordinates volunteers or personally escorts and transports patients, families and visitors Gives clear and concise way fi

Greets visitors and patients in person. Communicates by telephone or video conferencing, upholding excellent customer service. Handles confidential information appropriately by protecting and disclosing information to only those authorized. Prioritizes by assessing and analyzing information to identify immediate emergency needs. Demonstrates technical knowledge and compet

Operates the communications systems within the hospital; to include the telephone system console, emergency communications equipment, paging system and physician registry system Communicates by telephone by connecting the patient to other services or taking appropriate information while upholding excellent customer service. Handles confidential information appropriately b

Greets visitors and patients in person. Communicates by telephone or video conferencing, upholding excellent customer service. Handles confidential information appropriately by protecting and disclosing information to only those authorized. Understands and follows all Switchboard departmental processes implemented. Prioritizes by assessing and analyzing information to ide

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service. Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible. Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans doc

Greets visitors and patients in person. Communicates by telephone or video conferencing, upholding excellent customer service. Handles confidential information appropriately by protecting and disclosing information to only those authorized. Prioritizes by assessing and analyzing information to identify immediate emergency needs. Demonstrates technical knowledge and compet

Work Schedule This is a full time, 1.0 FTE position. Shifts will be scheduled Monday through Friday between the hours of 6 00 AM 2 30 PM CST. Hours may vary based on the operational needs of the department. You will work at 600 Highland Ave in Madison, WI. Be part of something remarkable Bring your customer service expertise to the #1 hospital in Wisconsin! We are seeking