Utilizes knowledge of sales techniques, company products/services and general industry knowledge to provide sales and customer service support to both retail and contractor customers. Troubleshoots order processing issues to ensure customer satisfaction. Uses customer calls as opportunities to provide information about features and benefits of company products and service

Demonstrates in depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer's needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/

Under direct supervision, represents the company by providing sales and customer service; generating sales by gathering data on customer needs and design specifications. Acts as a company liaison between inside design staff, production staff and customer in developing sales proposals. Spends majority of daily activities away from employer's place of business making sales