This position is responsible for serving customers and government agencies via a call center. RESPONSIBILITIES Provide product and sales information Process sales orders Coordinate product delivery and installation Work independently and on teams to develop, improve and ensure customer satisfaction Support Sales team to increase sales and resolve product and service conce

Captioning Assistant (CA) Supervisors guide and lead a team of Captioning Assistants. They drive quality, attendance, policy adherence, and time management. This role requires a hybrid schedule, with a minimum of two on site shifts weekly. Essential Functions Supervise, manage, evaluate, and offer feedback on CAs' performance metrics. Foster a positive work environmen

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Position Summary Employee Benefits Corporation is hiring for a Client Account Representative. The Client Account Representative is the primary point of contact for a specific set of Employee Benefits Corporation’s clients across all products and services and various brokers. The Client Account Representative I is responsible for managing all customer contact to ensu

At Fiskars Group we are unified and driven by our common purpose pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday! Fiskars is searching for a Customer Service Specialist to join our amazing team in Middleton, WI! About the Role The Customer Service Specialist will be responsible for achie

Patient Service Specialist Location US WI Madison Job ID 287168 Pos. Category Medical Center Front Office Pos. Type Full Time Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's wo

Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's f

This position will be in be in our Middleton, WI office three days a week under our hybrid work model. What You'll Do Verify that our customers have coverage Investigate and gather information about claims by contacting all parties involved Accurately document all decisions, correspondences, reports, and discussions G ain experience in determining liability and setting res

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an e

Elevity is one of the largest and most capable technology service providers in the Midwest. Our talented and passionate team is the engine driving our continuing growth and strong position in the market. Elevity is a combination of the words "elevate" and "security." We aspire to elevate our clients' businesses by delivering cutting edge IT strategy, security, solutions,

Promptly and professionally answers / responds to inbound telephone calls, voice mails, and customers who visit the department to accurately assist with questions Promptly and professionally makes outbound telephone calls to customers to facilitate further account processing Responds to patient's questions in a timely manner, making sure they understand the answer provide

Process and review Customer Credit Memos related to product returns, credits, and sales accruals for accuracy, support documentation, and approvals Process rebates systematically Create customer invoices for training classes and inter company Maintain approver workflows and credit memo automation ques within ERP system Prepare various excel charts and reports, including m

Work Schedule 60% FTE, 2 nd shift. Weekends required. Position rotates every third weekend, with a total of 3 shifts per week. Scheduled hours are from 2 45 pm 11 15 pm. Hours may vary based on the operational needs of the department. When in the office you will work at 610 N Whitney Way in Madison, WI. Hybrid position. Be part of something remarkable Join the #1 hospital

Build Relationships and Help Generate New Business No cold calling. Pre Qualified Leads Provided Lucrative Bonus program and incentives for actively supporting our outside sales staff by setting valuable appointments and rehashing active customers. You Must Have excellent communication skills Have a strong desire to WIN and hate to lose Excel at setting appointments for n

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr