Responds to all incoming telephone calls. Resolves all inquiries in a professional manner consistent with the mission of the health system. Assist callers with complaints, appeals, grievances and IRO requests. Attend seminars/training sessions. Add membership to the PBM software Add authorizations to the PBM software Processing all prescription claims (DMR) through the PB

Serves as A Subject Matter Expert (SME) with regards to the Specialty billing processes and the respective Patient Financial Services Specialty role, maintaining an advanced knowledge of payor updates including Federal and State guidelines, department workflows and resources needed to resolve payor rejections and troubleshoot identified denial trends. Knowledgeable in the

Serves as A Subject Matter Expert (SME) with regards to the insurance follow up processes and the respective Patient Financial Services Follow up role, maintaining an advanced knowledge of payor updates including Federal and State guidelines, department workflows and resources needed to resolve payor rejections and troubleshoot identified denial trends. Knowledgeable in t

Has familiarity with components of a Magnet environment and is supportive of all initiatives within the structure. Strong problem solving abilities in complex situations. Ability to work within the budget and productivity targets to meet organizational objectives. Assures there are organized plans in place for selection of staff, evaluation of staff, orientation of new st

Essential Duties and Responsibilities Clerical Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate. Retrieves messages from voice mail and forwards to appropriate personnel. Answers questions about organization, physicians, and available services, provi

Work Schedule This is a full time, 1.0 FTE position that is 100% remote. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW Health. We've included a link below to view the full list of approved remote work states. Be part of

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Work Schedule 60% FTE, 24 Hours per week. Variation of 4/8/12 hour shifts scheduled between the hours of 7 00 am 11 30 pm. Hours may vary based on the needs of the clinic. Join the #1 hospital in Wisconsin! We are seeking a Health Unit Coordinator to Utilize excellent communication and organizational skills to support patient care. Collaborate with the clinical team to co

Work Schedule 90% FTE, 36 Hours per week. Mix of 8/12 hour day/evening shifts scheduled Monday Friday and every other weekend, between the hours of 7 00 am 11 30 pm. Hours may vary based on the operational needs of the department. Join the #1 hospital in Wisconsin! We are seeking a Health Unit Coordinator to Utilize excellent communication and organizational skills to sup

Work Schedule This is a full time, 1.0 FTE position. Shifts will be scheduled Monday Friday between the hours of 7 30 a.m 4 00 p.m. Hours may vary based on the operational needs of the department. Be part of something remarkable Bring your excellent customer service skills to the #1 hospital in Wisconsin. We are seeking a Patient Access Representative Ambulatory to E nter

Patient satisfaction Serves as first point of contact and triages all incoming calls. Demonstrates the ability to be flexible, adaptive to change, and handle stressful situations in a mature, professional manner. Protects behavioral patient privacy at all times, verbally and physically, by checking for release of information before confirming a patient's presence, securin

Work Schedule This is a full time, 1.0 FTE position that is 100% remote. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW Health. We've included a link below

Work Schedule This is a full time, 1.0 FTE position that is 100% remote. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states. This will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW Health. We've included a link below

Work Schedule This is a full time, 1.0 FTE position that is 100% remote. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Medical Coding Specialist II Utilize available encoder, grouper software, and other coding r

Summary Prepares deposit verification and currency orders for vending route drivers. Essential Duties and Responsibilities Maintains accuracy of vending machine money collected and returned by route drivers. Prepares and distributes change of coins and petty cash for route drivers. Ensures coin and currency counters are accurate. Ensures route statements are accurate prio